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Confidentiality

Confidentiality

All of our projects are treated with the maximum confidentiality. We understand that your documents and data are critical to your business, and we guard them as we do our own. All information and data are disclosed only to the assigned translator and proofreader. To safeguard your information, VERTAAL will sign a Confidentiality and Non-Disclosure agreement with you and each VERTAAL employee. Signed copies of these documents are available upon request.

Liability

We have earned a strong reputation for delivering on time. In case of any delay on our part, we assume full responsibility, and for every day of delay, we fine ourselves an amount that we deduct from the total cost charged to you. (Naturally, we cannot be held responsible for a delay that is caused by client inability to provide project material at an agreed-upon time or if the client needs to make adjustments to the source document.)

Your trust is essential to us, and we strive to earn it.